Stormrush Social Casino - プレイヤーの賞金は没収されました。

The site make us get to minimum $100 to cash out and we must make a purchase to redeem the first time. then when I cashed out $100 they only gave me $25 and said the rest of our winning was void. Reason being you apparently can only win $25 off of promotional coins

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Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Stormrush Social Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Could you please share the marketing information regarding the bonus you accepted and played, including its specific bonus terms and conditions, if available?
• Could you please share with me your communication with the casino when attempting to contact the casino regarding the issue? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Dear Buzzl1ghtbeer,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.