V.Vegas Casino - プレーヤーは自分のメールアドレスを確認できません。

I cannot confirm my email address! The profile says Confirm email address, but it cannot be confirmed! When I withdraw, the same thing always comes up! There is also nothing in spam and promotion!

Ich kann meine E-Mail Adresse nicht bestätigen ! Im Profil steht Emailadresse bestätigen, lässt sich aber nicht bestätigen ! Wenn ich auf Auszahlung gehe kommt immer das selbe! Im Spam und Promotion ist auch nichts vorhanden!

Dear Kurt,

Thank you for submitting your complaint. I’m sorry to hear about your bad experience.

I tested the registration and I didn’t come across similar problems like you. It is working and I successfully verified my email address. Are you sure you provided the correct email address?

Have you tried contacting the casino regarding this issue?

Thank you in advance for your reply.

Best regards,

Kristina

Dear Kurt,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re forced to reject this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with further investigation or suggest possible solutions.

The player can reopen this complaint anytime.