VexiSlot Casino - プレイヤーは遅延撤退条件に直面します。

I did win on the free bonus money but I did make a deposit. There advertisement says make a dep and withdrawel instantly but it's not that easy when you go to withdrawal they have all kinds of stipulations

Dear Imsteilling,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Vexislot.

Please allow me to ask you a few questions so I can better understand the situation.

• Do I understand that there are specific obstacles the casino raised before allowing you to withdraw winnings?
• Could you please explain in more detail the issue?
• Were you in contact with live chat support?
• Could you please advise what the disputed amount of $600 represents in your situation?
• Could you please share with me your communication with the casino? Send emails or chat transcripts to my email at [email protected], or post screenshots here

Thank you very much in advance for your reply.

Best regards,

Tomas

On the different attachments I sent it says make any deposit and withdrawl in 30 sec. When I first tried to withdrawal it said I needed to dep $10 and since I won an the money the sent I expected to deposit some. I deposited $10 like it said then it still wouldn't let me withdrawel.Now they are saying have to withdrawal $30 at a time plus each timeyou have to pay a service also.I hasn't been able to get anyone to answer me. Now when I goi this is what it says I dont quiet t

Thank you very much, Imsteilling, for providing the necessary information. I will now transfer your complaint to my colleague Pavel ([email protected]) who will be at your service. I wish you the best of luck and hope the problem will be resolved to your satisfaction in the near future.

Hello, Imsteilling!

Thank you for your patience. Now I will be taking care of your complaint and I hope that together we will resolve the problem.

I would like to invite the casino to give them a chance to explain their side of the situation.

In case of player's breach of terms and conditions, please, send the relevant evidence to my e-mail: [email protected]. It will not be shared with anyone, including the player. Thank you!

Also, I would like to bring your attention that this casino has a fake US license, they are not truly licensed by New Jersey.

Imsteilling, I have now learnt that there is no way to connect with the casino. They do not have any chat or even e-mail support. Therefore, it is pointless to hold this complaint opened for two weeks. This is why I close it right away as unresolved. I am sorry I could not be more of help.

Respectfully,

Pavel K