CryptoBetSports Casino - 選手の退場が遅れました。

I have registered on this web site and deposited Litecoin that was converted to 8000 run. I won two bets with 2.03 and 2.05 and gained around 35000 roubles.

After I created withdrawal request, I’ve been told that withdrawal can take up to 48 hours. Now it’s been over 50 hours past and no withdrawal made. I tried to reach the support few times during these daysbut they answer all the time the same: We will forward your case to financial department and it will be solved shortly.

looks like a scam book. Please return my winnings!!

Hello 5r7z4mrhjk,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with CryptoBetSports Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.

Looking forward to your answer.

Regards,

Nick

Dear 5r7z4mrhjk,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.