Depositwin Casinoのレビュー

The Casino Depositwin does not want to pay out my winnings of 250 euros from the 6th tournament from the slot provider GameArt.

On 2.8. I registered there. I took the 150% Crypto First Deposit Bonus there, I deposited with Crypto XRP worth 195.69 euros and the bonus amount was 293.54 euros.

The bonus is wager-free, ie it does not have to be wagered, even if you have already lost your real money and are already in the bonus. Anything over the bonus amount can be withdrawn at any time, then the bonus amount will be deducted.

I played a lot of slots there and also took part in GameArt's tournament which was advertised on Depositwin's website. Official link on GameArt page https://gameart.net/yeetsweet-tc/

I played slots there for several hours and couldn't win anything big and decided on August 3rd. Withdraw 200 euros, the bonus was then automatically canceled. I still had to send a selfie with ID and was verified. I received the payment on the same day.

On August 6th I saw that the GameArt tournament ended at 11 p.m. My high score was 161604 and 22nd place and I got a prize of 250 euros, see screenshot I attached. So I paid the 250 euros straight away.

On August 7th I received an email from Casino Depositwin that I had breached the T&Cs and my winnings of 250 euros were then deleted. The casino told me I did a bonus hunt with my deposit and bonus money and after the balance went to zero I opened the hunted bonuses and received the €250 win.

Yes, I did a little bonus hunt, but I opened all bonuses before making a withdrawal. So I didn't violate 1.7 in the terms and conditions at all. 1.7 in the terms and conditions means: If someone makes a bonus hunt and opens the bonuses later by making a new deposit. As already mentioned, it was also a wager-free bonus. If I still had bonuses open, why should I open them after the withdrawal, because I could have opened them beforehand and withdrawn them together with the 200 euros. So the statement of the casino is illogical.

After my withdrawal my balance was zero and the 250 euro winnings came from the tournament and that money doesn't even belong to the casino it came from GameArt.

I emailed the casino and let them know but they want to stand by their decision.

Das Casino Depositwin will meinen Gewinn von 250 Euro aus dem 6. Turnier vom Slotprovider GameArt nicht auszahlen.

Am 2.8. habe ich mich dort registriert . Ich habe dort den 150% Crypto First Deposit Bonus genommen , eingezahlt habe ich mit Krypto XRP im Wert von 195,69 Euro und die Bonussumme war 293,54 Euro.

Der Bonus ist wagerfree, d.h. der muss nicht umgesetzt werden, auch wenn man sein Echtgeld schon verloren hat und schon im Bonus ist. Alles, was über den Bonusbetrag ist, kann jederzeit ausgezahlt werden , dann wird der Bonusbetrag abgezogen.

Ich habe dort viele Slots gespielt und auch am Turnier von GameArt teilgenommen , was auf der Website von Depositwin beworben wurde. Offizieller Link auf der Seite von GameArt https://gameart.net/yeetsweet-tc/

Ich hab mehrere Stunden dort Slots gespielt und konnte aber nichts Grosses gewinnen und entschied mich am 3.8. 200 Euro auszuzahlen, der Bonus wurde dann automatisch storniert. Ich musste noch ein Selfie mit ID hinschicken und wurde verifiziert. Am gleichen Tag habe ich die Auszahlung erhalten.

Am 6.8. habe ich gesehen, dass das Turnier vom GameArt um 23 Uhr beendet war. Mein Highscore war 161604 und Platz 22 und ich bekam einen Gewinn von 250 Euro, siehe Screenshot, den ich angehängt habe. Also habe ich die 250 Euro sofort ausgezahlt.

Am 7.8. habe ich eine E-Mail vom Casino Depositwin erhalten, dass ich gegen die AGB verstoßen habe und mein Gewinn von 250 Euro wurde dann gelöscht. Das Casino sagte mir, ich hätte mit meiner Einzahlung und dem Bonusgeld eine Bonushunt durchgeführt, und nachdem der Saldo auf Null war, habe ich die gehunteten Boni geöffnet und den Gewinn von 250 Euro erhalten.

Ja, ich habe eine kleine Bonushunt durchgeführt, aber alle Boni habe ich vorher schon geöffnet, bevor ich eine Auszahlung getätigt habe. also habe ich gar nicht gegen die 1.7 in der AGB verstossen. 1.7 in der AGB heisst: Wenn jemand eine Bonushunt macht und die Boni später öffnet durch eine neue Einzahlung. Ausserdem handelte es sich wie schon erwähnt um einen wagerfree Bonus. Wenn ich noch Boni offen hätte, warum sollte ich sie nach der Auszahlung öffnen, denn ich hätte sie doch vorher öffnen können und zusammen mit den 200 Euro auszahlen können. Die Aussage des Casinos ist also unlogisch.

Nach meiner Auszahlung betrug mein Guthaben Null und der Gewinn von 250 Euro stammt aus dem Turnier und dieses Geld gehört nicht mal dem Casino, sondern kam von GameArt.

Ich habe dem Casino eine E-Mail geschrieben und ihnen mitgeteilt, aber sie wollen bei ihrer Entscheidung bleiben.

This casino has got to be the winner of my worst casino experience in the world. Ever! Talk about rigged!! Cool welcome bonus if you're happy to take away 5x deposit bonus. Back in February i used it's first deposit crypto bonus and had no luck there. Tonight i redeemed second deposit bonus, thought to myself nah, might win big then be spewing cos $160 was my max winnings and so cancelled the bonus before starting play.
Well! I've never seen 40 AUD disappear quicker in my life ever!! Not once did my bet go over $1 and it took literally 3 minutes to disappear. Never will this sham of a site be seeing my cash again. Don't be fooled by the sticky no wager bonus. Don't know about you but I kinda aim to win and withdraw more than I deposit.
Since it was a clean deposit I thought I'd ask for cashback or a free bonus or something. She suggested try the tournaments or reward points.... I wasn't playing long enough to earn any rewards let alone place in a tournament!!!
I feel so unsatisfied. I coulda made 2 $20 deposits elsewhere and at least had more than 3 minutes fun.
Zero stars for DepositLose casino 👎👎👎

Very questionable casino.

Very low weekly cashout even in crypto, withdrawals take days/weeks to get paid and during that time you can cancel them easily.
I find this very predatory. Also it is first time see that with crypto. Usually this is used with Fiat only, never saw a casino where I could cancel a crypto cashout.

You have to fight to get the rewards you have won.

Exemple I placed first 2 times on the daily leaderboard, also placed 3rd or 4th on the monthly and also in the weekly leaderboard, I was owed a total of 1000 free spins, 500$ for the monthly and 200$ for the weekly ( and I assumed those prize are in EUR currency)
I had 14.5k in pending withdrawals and since I was not receiving my prize won I messaged the support, they told me they could not credit me my prize since I had pending cashout...
so I waited almost 3 weeks for them to pay me in full to go ask support again to get my prize, he only gave me one of them ( the 500$ from monthly leaderboard )...
I told him it was more than that.... then he tells me that only the most recent prize won are valid and that it voided the others.... told him it was not my fault if they took 3 weeks to pay me in full. I argued with him for 20 min and told him that was not fair that I won theses prize legitimately and that I would come here do a review and he finally changed his mind and told me to come back to get all my other prize won !

So basically if you win something there you might have to fight to get it.
And also remember when I said these prize are listed in EUR..
Well I received them in CAD at the same amount....500 EUR should be like 700 in cad.

Will definitely not play there anymore. I just can't believe that roshtein is backing/promoting this kind of casino.