Euromoon Casinoのレビュー

One day after the player made a withdrawal request, they were advised by the VIP manager to take a part of the winning and keep playing to keep the account in active mode. The player did that with €50 from his winning, but accidentally hit the max bet button and automatically lost all their winning of €1,900. The casino didn't respond to the player in any way or form.

After making a deposit of £1,400 and winning£4,600, the player received a phone call from the finance department that his withdrawal needed to be split into two payments of £2,000 and £2,600. In the meantime, while he waited for the payment to process, the player spent £3,200 playing. As he waited too long for the payment to process, he was promised to be accredited a half of his deposit money. Later on, the player received £580 and was waiting for the remaining £820 to arrive. There is no further information on the case.

The player won €11,000 with his bonus and once he requested a withdrawal of €5,000, it was denied. The casino claimed that the game contained a bug and they were not going to pay him his winnings. Instead, he was offered a refund of his original deposit and to play with the same bonus once again. We're not sure if the player took this offer but the complaint remained unsolved.

The player deposited €100 to the account and was making a small bet increment and won over €800. On the last two spins, the player overlooked one of the rules and their whole winning was confiscated. The player stated that only the last two spins were the ones that should have been confiscated, not the whole winnings. There has been no response from the casino ever since and the case remains unresolved.

イタリアのプレーヤーであるPaffyは、このカジノでしばらくプレイしていて、常に問題なく支払われました。プレーヤーの以前の身分証明書の有効期限が切れているため、問題は最後の検証プロセス中に開始されました。プレーヤーはカジノから電話を受け取り、引き出しが承認されたことを通知し、アクティブな状態を維持するためにデポジットすることを推奨しました。その後、プレーヤーは、確認に失敗したために支払いが拒否されたことを知りました。プレーヤーは、わずかな賞金でも分割払いであり、このカジノを推奨しないと述べました。このケースは正常に解決されました。