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I have 5 pending withdrawals at Raptor Casino for a total of 6900eur. Everything has worked well with them until 20/3 2023. But now they refuse to pay out my money and claim that it is my bank that is at fault. They have asked me for statements from my account to prove that I have not received any money. But when I ask for the transaction number of their deposits, I get no response. If there is anyone who had similar problems with Raptor Casino and managed to solve it, please write how you went about it

Jag har 5 väntande uttag hos Raptor Casino på totalt 6900eur. Allt har funkat bra hos dem tills den 20/3 2023. Men nu vägrar de betala ut mina pengar och påstår att det är min bank som det är fel på. De har bett mig om utdrag ifrån mitt konto för att jag ska bevisa att jag inte fått några pengar. Men när jag ber om transaktion nummer på deras insättningar får jag inget svar. Är det någon som haft liknande problem med Raptor Casino och lyckats lösa det skriv gärna hur ni gick till väga

How much are they still open to you?

If nothing happens, file a complaint ✌🏽

Wieviel sind sie dir noch offen?

Falls sich nichts tut reiche eine Beschwerde ein ✌🏽

Ps: I bet you will get your money paid out in full for sure!

I think it's a good casino. 🙂

gave patience! Sometimes you try to buy time but if you are patient and don't gamble away the money they will pay it out 100%!

So no worries 🙂

Ps: ich wette du bekommst dein geld vollständig ausbezahlt ganz sicher!

Ist ein gutes Casino finde ich. 🙂

Gab Geduld! Manchmal probiert man Zeit zu schinden aber wenn du Geduld hast und das Geld nicht verspielst werden sie es zu 100% ausbezahlen!

Keine Sorge also 🙂

Yes, I really hope so. Very frustrating when they don't give straight answers and it's quite a lot of money that can make a good difference in my finances right now.

Ja jag hoppas verkligen det. Väldigt frustrerande när de inte ger raka svar och det är ju ganska mycket pengar som kan göra en bra skillnad i min ekonomi just nu.

I usually rip on casinos for slow/delayed withdrawals, but bank transfers directly from a casino are usually slow. It's an inefficient payment method, not only because it's slow but it also requires additional verification, that's why it's better to use e-wallets and cryptos for deposits and withdrawals, cards and bank transfer tend to be problematic. Like casinostreamer recommended, just wait, give them 5 working days at least, if your bank statement has not been checked yet, give them 2 weeks before you file a complaint

I absolutely agree.

Sometimes you just have to wait a little, that's how it is in online casinos 🙂

As you said, bank transfers can sometimes take a long time.

I personally prefer Skrill a lot. Payouts are usually very fast & the transfer from Skrill to the bank account takes less than 20 seconds 🙂

Crypto always works anyway because these are also quickly transferred.

Stimme ich absolut zu.

Manchmal muss man einfach ein wenig warten so ist das in online casinos 🙂

Wie du bereits sagtest Banküberweisung können manchmal viel Zeit in Anspruch nehmen.

Ich persönlich bevorzuge Skrill sehr. Auszahlungen meist sehr schnell & die Überweisung von Skrill auf das Bankkonto dauert keine 20 Sekunden 🙂

Crypto geht soweiso immer da auch diese schnell überwiesen sind.

You don't have to hope at the casino 🙂

You just need a little patience have faith.

Luckily it's not one of those casinos where I would say there could be problems 🙂

Sometimes it takes a little & sometimes it's strategy, of course, I think everyone knows that so that the player gambles away the winnings 😛 but if you persevere and do NOT gamble away your winnings, I guarantee you that they will pay out. 🙂 100%!

Ah yes, like Sunset already mentioned, I would recommend you to create a Skrill account if you don't have one.

The payouts via skrill are usually very fast and very reliable. Never had any problems ^^ above all, skrill will never cause problems for the customer if you see that you often pay into casinos with it 😉

Bei dem Casino musst du nicht hoffen 🙂

Du brauchst nur ein wenig Geduld hab vertrauen.

Ist zum Glück keines dieser casinos wo ich sagen würde das es Probleme geben könnte 🙂

Manchmal dauert es ein wenig & Manchmal ist es auch natürlich Strategie das weiß denke ich jeder damit der Spieler die Gewinne verspielt 😛 aber wenn du durchhaltest und deine Gewinne NICHT verspielst garantiere ich dir das sie auszahlen werden. 🙂 100%!

Ahja ich würde dir empfehlen wie Sunset bereits erwähnte dir ein Skrill Konto anzulegen falls du keines hast.

Die Auszahlungen via skrill sind meist sehr schnell und sehr zuverlässig. Hatte noch nie Probleme ^^ vorallem wird skrill dem Kunden niemals Probleme bereiten wenn sie sehen das man damit oft in casinos einzahlt 😉

It's alredy gone 2 weeks

Can you cancel the withdrawal and get it back again as account balance? If you can't do it yourself, tell the casino to cancel that withdrawal for it to be available balance in your account and tell them you will withdraw using a different method if they allow you to do so, if they don't, the only possible way to approach this problem is by filing a complaint. You are right on this one, two weeks is enough waiting and patience is limited, try doing what I told you and if it doesn't work then file a complaint

I only use skrill for transactions on my betfair account, personally bank transfers from skrill on average take 3 working days for me, which I still consider acceptable and it's really cheap, just 5.5 euros for bank transfers. That's thousand times better than making a bank transfer directly from a casino and so far I never had problems with skrill at all

No I can´t cancel them and they don´t have so many other options to withdraw as the say on the site maby it´s only for swedish players.

That's really unfortunate, only bank transfers is the only method available to you? Maybe they can make an exception and pay you out with a method that's not officially available to you (maybe crypto or e-wallets), you don't lose anything by asking them if this is possible, it's worth a try, if it doesn't work just cut to the chase and file a complaint because you already waited 2 weeks: https://casino.guru/complaints

I have already filed a complain and the casino claims that they already sent the mony so my best hope that they fix it

As I said, no worries!

They will surely pay you off in full sooner or later.

I know the waiting is annoying but there is nothing you can do about it. 🙂

Have a little patience, it will definitely end up on your account.

Maybe it got stuck somewhere has happened to me personally a few times. 🙂

Wie gesagt keine sorge!

Sie werden es dir früher oder später sicher vollständig ausbezahlen.

Ich weiß das warten ist nervig aber daran kann man nichts ändern. 🙂

Hab noch ein wenig Geduld es wird garantiert auf deinem Konto landen.

Villeicht ist es irgendwo hängen geblieben ist mir persönlich schon einige male passiert. 🙂