GenzoBet Casino - 一般ディスカッション

Hello Daniel, can you update the "Accepts players from Germany" display? They don't accept players from Germany, I have an open case on this and evidence that they suggest German players are allowed, but also evidence from the casino itself that it isn't. Don't let other players fall for it!

Hallo Daniel, können Sie die Anzeige "Akzeptiert Spieler aus Deutschland " überarbeiten? Sie akzeptieren keine Spieler aus Deutschland, ich habe einen offenen Fall hierzu und Beweise, dass sie suggerieren, das deutsche Spieler erlaubt sind, aber auch den Nachweise vom Casino selbst, dass es nicht erlaubt ist. Nicht, dass noch weitere Spieler darauf reinfallen!

Hello there!

Thank you for taking the time to inform us here.

Since the complaint is still in progress, I believe the data team is aware of the case. The review will be updated accordingly with the current state. I just forwarded your note further.

The way I see it, the casino allowed you to register from a restricted country since the country is missing in the registration form, as well as Germany isn't mentioned as a restricted country in the rules. That's truly not good.

Although all still indicate players from Germany are welcome, based on your complaint, we set Germany as restricted for safety reasons.

Thank you for your note!