PalmSlots Online Casino - 一般ディスカッション (14ページ)

Hi, my withdrawal has been processed for a few days now, but it's still "in process" and the money hasn't arrived in my account. They're not telling me anything in the chat...

hola, yo llevo unos dias con el retiro procesado pero en estado "en proceso" y no me llega el dinero a mi cuenta, en el chat no me dicen nada.......

Well, I'm not sure whether you saw the casino review, but I honestly hope they will pay you eventually.

I would find a different casino, just in case. 👈👈

Good evening, I have been requesting the permanent closure of my account at Palmslots casino for a week now, via WhatsApp, chat and email, and they only create obstacles and continually ask for reasons without closing the account.

Buenas noches , yo llevo una semana solicitando el cierre permanente en el casino Palmslots , via WhatsApp, chat y correo electrónico, y únicamente ponen pegas y solicitan motivos continuamente sin efectuar el cierre de la cuenta

Greetings, I'm sorry that it's been a week already. I think that such a request should be resolved promptly if you have already requested it through multiple channels. On the other hand, I understand that the casino is trying to retain players, but if you have said several times that you want your account permanently closed, then I don't see why the casino hasn't done so yet. 

Did you give them a reason when they asked? Maybe that would help speed up the process. If you say you just want to close your account, then they may try to persuade you to stay, which is common practice at casinos.