Sun Palace Casino - 一般ディスカッション

Sun Palace Casino is a scam, they stole over $900 from me. $742 of which was a major bonus win. They lied to Casino Guru, (which I would like to thank for their time in my case), about where the money had gone. I sent a complaint, Casino Guru also submitted several inquiries to no avail. This casino has no integrity and has no problem stealing money from their players. BEWARE OF SUN PALACE CASINO!!!

I'm sorry you've been treated like this by the so-called casino.

Allow me to paste a link to your complaint right here, so other players will find it easily. I pray the complaint will save others the nerves playing in such a shady casino!

Tip for all, in order to be well prepared, always mind:

1. the casino review: https://casino.guru/Sun-Palace-Casino-review
2. users rating and reviews: https://casino.guru/Sun-Palace-Casino-review
3. associated and submitted complaints: https://casino.guru/complaints

find a trustable site offering honest reviews, do not fall for scam sites. 🙏

Casinos with inclave seem unreliable to me...after having won with a bonus with Wagner 70x...I repeat 70x...in more than 25 years of gambling addiction it is the first time....the maximum bonus was 125...but minimum withdrawal..150..LOL...

It tells me to deposit 25 to withdraw without verification..but it will ask you later...it's not over. It tells me that the deposit must be played 5x times lol...usually at most 1x your funds...against anti-money laundering..stralol...it's not over..it says that the country I come from wagner is not 70x but double! 140x..extrastraLOL....

In the cash register it gave me withdrawable funds but...it seems like a scam to me!

I casino con inclave mi sembrano poco affidabili...dopo aver vinto con bonus con wagner 70x...ripeto 70x...in piu di 25 anni di ludopatia è la prima volta....il massimo bonus era di 125...però prelievo minimo..150..LOL...

Mi dice di depositare 25 per prelevare senza la verifica..ma te li chiedera dopo...non è finita. Mi dice che il deposito va giocato 5x volte lol...di solito al massimo 1x i propri fondi...contro antiriciclaggio..stralol...non è finita..dice che il paese da cui provengo il wagner non è 70x ma il doppio! 140x..extrastraLOL....

Nella cassa mi dava fondi prelevabili però..mi sa di truffa!

So I would say there is too much of everything. I would probably never use such a bonus because 70x is science fiction for me. Maximum cashout is also funny for wagering like that.

As for the 5x deposit rollover, I'm afraid it may slowly become common, which is pretty sad. But so far I've only noticed it at a couple of casinos. 

Anyway, can you show me that wagering is 140x for you? 

In the cashier it tells me that the fund is withdrawable and I can't find any terms and conditions on the site. Anyway I'm sending an attachment. I think that over half of the online casinos are a scam..they can check the rtp of each account...impossible that the bonuses make you win so much just to make you deposit..everything perfectly dosed...

Nella cassa mi dice che il fondo è prelevabile e non trovo nessuno termine e condizioni nel sito. Comunque mando allegato. Penso che oltre la metà dei casino on line sia una truffa..possono controllare rtp di ogni account...imposdibile che i bonus ti facciano vincere così tanto solo per farti depositare..tutto dosato perfettamente...

Thanks for the screenshot. Did you try to check with live chat if it's 100% like that and therefore wagering is 140x? That's too much for me.

Anyway, I know where I would definitely not play with bonuses.

I’d like to share my experience as well, as it seems somewhat similar to what others have described here.

In my case:

– I used a no-deposit bonus

– completed the wagering requirements

– the system allowed everything without restriction

– the bonus was converted and funds moved to my real balance

– only at withdrawal, the casino claimed a rule violation and confiscated the winnings

What concerns me is that at no point was I stopped or warned by the system.

If something was not allowed, shouldn’t the system prevent it before the process is completed, rather than after a win?

Hi, ideally, that’s how it should or could be. But in many casinos, it’s just as you’re describing now. Usually, the casino only notices this when you go to withdraw your money because they don’t monitor players’ gameplay around the clock. And that’s why what you’re describing happened.

So what did you violate?