賞金の引き出しやアカウントのブロックはありません

What was the official statement, please?

The same thing is happening to me in another casino

A mi me está pasando lo mismo en otro casino

I see from time to time, that the official reason for the delay is some further investigation done by e.g. risk team. Well, under this term they can prolong the withdrawal very efficiently I'd say. You also got the point when it comes to the same deposit and withdrawal method. I think this is a good example of why so many people prefer cryptocurrencies now. Don't you think?

It's common that if you want or need to use a different payment method for the withdrawal e.g. Visa card, you must deposit some small amount by this card in order to validate this payment method. And it all takes some time.