2ヶ月前
8月15日に、電信送金で6000.06ユーロを引き出しました。3週間経っても支払いを受け取っていません。888のカスタマーケアに連絡したところ、送金は済んでいるので商業銀行に問い合わせるようにと言われました。実際に問い合わせたところ、まだ口座に送金は行われていないと言われました。888の取引チームにメールを送り続けましたが、問題は調査され、折り返し連絡があると言われました。今のところ、まだ返事と支払いを待っています。
On the 15th of August I made a withdrawal of 6000.06 euro via wire transfer.its been three weeks now and I haven't received my payment, I have reached out to 888 customer care only to be told that the transfer was made and I should enquire with my commercial bank which I did and was told that there were no transfers done to my account as yet.i continued emailing their (888 )transaction team only to be told that my issue will be investigated and they will get back to me ....so far I am still awaiting their reply and my payment.
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