Frumzi 詐欺師、これは初めてではありません...

t some bonuses if i make a deposit ....

i make the deposit and after dissapear the bonuses.... I receive 4 mails abvout the bonuses as u can see after at the pictures and nothing in my account.... also the live chat had problem from phone... i send mail and no answer... 1 day and some hours after i talk with them at live chat and said me no bonuses are avaible ...( sry for my english)

and that has passed 24 hours and thats why i dont have bonuses... but that 24 hours i was log in at least 50 times to check if i took the bonuses and nothing

i cant upload all the screenshots.. cuz of limit of 5 images

Hi, I see that you have a problem with the bonuses in this casino and that they were not credited to you after the deposit. I saw from the screenshots that they were supposed to be added within 24 hours. Even after that time you didn't get any of them ? What update did the live chat come with ? The bonuses were supposed to arrive within 24 hours and you were supposed to play them within 24 hours ? 

Anyway, I saw that you managed to file a complaint, so let's see what our team can solve. Tomas has already answered you, so you can also reply to his questions. You can do so here. 

I hope this misunderstanding will be resolved and everything will turn out well in the end.

Hello, and did he go to make a withdrawal for you?

Ahoj a šel ti udělat pak výběr peněz?

Hi, if you want to respond to a specific player, it would be best to use the "reply" button, so the player will receive a notification that you have replied to him.

However, since you ask, do you also have a problem with selection in this casino?

Let me know what your situation is.

Ahoj, ak chceš reagovať na konkrétneho hráča, tak najlepšie by bolo použiť tlačidlo- "reply", hráč tak dostane upozornenie o tom, že si mu odpovedal.

Avšak keďže sa pýtaš, máš v tomto kasíne problém s výberom aj ty ?

Daj mi vedieť v akej si situácii.