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Worst casino I've ever played online. Don't pay customers

Pior cassino que tive a experiência em jogo online. Nao paga os clientes

Hi, I could see, you have already submitted the complaint regarding your issue. Let's wait for casino answer now, but I would say that is always good to cooperate as much as possible with the casino. I understand that players are annoyed sometimes because the verification process is lengthy, but but such procedures are often unavoidable. I hope all will be solved soon.

Hello,

I checked your complaint briefly and found that you have a problem with proof of address, right?

Any chance that you can provide an alternative document, other than a phone bill?

It is always wise to cooperate, mostly it's more time efficient. I can understand that you feel that all casinos must apply the same standards for KYC, actually, they don't. Among others, even the license can affect how "precise" the KYC would be.

I would reconsider this: "I have already sent my documents everything you asked for I will not send anything else"

I have no other proof. After that already proves my addresses. Only this casino that didn't accept everything to hold the value, and the customer plays and loses.

All this could have already been resolved

I await my deposit

Nao tenho outro comprovante . Pós isso já prova meu endereços .Só esse cassino que nao aceitou tudo para segurar o valor ,e o cliente jogar e perder.

Tudo isso poderia já ter resolvido

Aguardo meu depósito

Well, I can't decide whether all this could have already been resolved, because the KYC must be passed in order to get the winnings. It makes me think that it would be best to wait for the complaint, the timer is almost at zero.

Furthermore, four days ago in the complaint, you wrote that you were waiting for the winnings to be paid, now it's "await my deposit"

What is it then, please?