ファストペイによる出金

Hello, please help. I made a withdrawal from palms bet with Fast pay without wanting to. I'm from Burgas, but I can't find a cash desk or contact phone at least.

Здравейте, моля за помощ. Направих теглене от palms bet с Fast pay без да исскам. Аз съм от бургас но немога да намеря каса или телефон за връзка поне.

Hi, I'm quite confused. I always thought FastPay as an app where you can do online transactions so why exactly are you looking for a physical cash desk? What's the issue?