Fun88 Casino IN - プロフィールの詳細の問題により、プレイヤーは賞金を引き出すことができません。

I have 10808 account balance but casino did not allow withdraw when I going to withdraw page then showing please update your first name last name mail but this all details allready fill and when I goes for live chat for solution they are telling wait 72 hours but 10 days goes not solved my problame I again going to live chat they are said same thing

Hello Arnab900,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Fun88 Casino IN. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Please be aware: At Casino.Guru, we never ask for your casino account password. While we may request information, we never seek access to your account. Please refrain from sharing your password with any third party. We primarily communicate through official threads, occasionally via email for requested supporting evidence or relevant communication.

Casino site did not request any document for verification

All winning are real money did not use bonus

And I speak castomer care regularly but they said same this wait 72 hours more

Hello Arnab900,

Can you please forward a screenshot of the filled out details and the error to nikolas.b@casino.guru?

Dear Arnab900,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.