Fun88EU Casino - プレイヤーの入金が遅れています。

I made a deposit using a card, and it shows up in my transactions but not in my balance, and it still hasn't been credited to my account.

Hice un deposito con tarjeta y me aparece en las transacciones pero no en el saldo y nomas no me lo acreditan

Dear Nayeli200, 

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind, that it’s a complicated process that takes approximately one month. In these cases, the casino usually has its hands tied. 

I’m sorry that we couldn’t be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding. 

Best regards, 

Veronika

Thank you very much, they already credited it to me today, thank you for your attention.

Muchas gracias ya me lo acreditaron hoy gracias por su atención

Dear Nayeli200,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Veronika

Casino.Guru