GGBet Casino - 選手の退会が遅れました。

ggbet withdrawal takes too long. It's taking too long and the money still hasn't been transferred to my bank account

Dear hoangminh,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please specify how many days ago was your withdrawal requested and if you’ve accumulated your winnings with or without an active bonus?

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account, especially if it’s your first withdrawal. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint. Assuming that you have completed KYC verification successfully and had your withdrawal approved, I truly believe it’s only a matter of time before you’ll receive it. Looking forward to hearing from you. Thank you in advance.

Best regards,

Petronela

Ggbet It took too long and I still haven't received the money.

Hello hoangminh

Can you please specify the disputed transaction ID?

Regards

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Dear hoangminh,

Could you please clarify how many days ago was your withdrawal requested?

i entered my withdrawal order 3 days ago and still have not received the money in my bank account. Ggbet withdrawal is too slow.

Withdrawal ID: 66b6d5db-c80b-46f4-a2af-cc3ff9d96968

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I fully understand your frustration, hoangminh. However, I will set the timer for additional 7 days allowing to casino two full weeks to process the payment and if there’s no development by then, we will intervene. Let’s stay positive and wait for the good news regarding your withdrawal. Thank you in advance for your patience.

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I requested a withdrawal a long time ago but the money has not been transferred to my bank account

Thank you very much, hoangminh, for providing all the necessary information. I will now transfer your complaint to my colleague Pavel (pavel.k@casino.guru) who will be at your assistance. I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future.  

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Hello, hoangminh!

Thank you for your patience. Now I will be taking care of your complaint and I hope that together we will resolve the problem.

I would like to invite the casino to give them a chance to explain their side of the situation.

Thank you!

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We would like to ask the casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’ which may negatively affect its rating.

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It's been more than 20 days and I still haven't received my money. ggbet cheats players.

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Hello,

The delay in processing the transaction is on the side of the payment system. We sent them a request, and we expect their solution in the near future.

Kind Regards

GGBet team, can you give any approximate timeframe in which the withdrawal should be processed?

Hello all,

I am glad to inform you that the transaction has taken final status and the money has been paid to the player.

Dear hoangminh, thank you for your patience and sorry for the delay.

Kind Regards

Thank you. GGBet team!

Hoangminh, please, let us know if you have received your funds yet!

hoangminh, have you received your funds?

Dear hoangminh,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.