HitNSpin Casino - プレイヤーの撤退は複数回延期されました。

I have Been waiting for weeks to get my wihtdrawal Done. They dont answer all of a sudden i couldnt log in. Then one of my withdrawal was sucess (after a long time) but didint reach my bank acount so they rejected it. Asked for the same KYC verificaton 2 Times the same week. Now they sccepted another withdrawal but no money in my bank account this time either. I dont think im ever gonna see my 3000kr

Dear Andy2113,

Thank you very much for submitting this complaint. I'm sorry to hear about your problem. Please allow me to ask you a few questions to clarify your situation.

Have you received any of the withdrawals you requested at this casino, or has the rejected withdrawal been returned to your player's account?

Could you please specify when exactly you submitted your most recent withdrawal request and which payment method you chose for your withdrawal?

Have you passed the full KYC verification?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika