IceCasino - 選手の退場が遅れる。

I made a withdrawal of 2300.00 eight days ago every day I went to the chat they told me the same thing wait 24 hours 24 hours passed I went to the chat again only they told me to wait 24 hours when it was today I went there man blocked chat

Fiz um saque de 2300.00 a oito dias atrás todos os dias eu ia no chat eles me falavam a mesma coisa espere 24 hora passava 24 hora eu ia no chat dinovo só que me diziam que era pra espera 24 hora quando foi hoje eu fui lá meu chat bloqueado

Hello Joaop7,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with IceCasino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Yes and verified the last time I spoke to them through the chat was the 27th of this month it's been 9 days today I made the withdrawal I started playing in December of last year they blocked me in the chat because I went looking for answers I sent an email no they answered me even on fb i have no answer

Sim e verificada a última vez que falei com eles pelo chat foi dia 27 deste mês já faz 9 dias hoje eu fez o saque eu comecei a jogar em dezembro do ano passado me bloquearam no chat devido que eu fui procura respostas mandei e-mail não me responderam até no fb não tenho resposta

I went to see the withdrawal date they changed from the 20th of January now it is from the 26th of January

Fui ver a dada de saque eles mudaram do dia 20 de janeiro agora está do dia 26 de janeiro

They just paid me due to the email I sent them

Acabaram de me pagar devido do e-mail que eu enviei a eles

They just paid me due to the email I sent them

Acabaram de me pagar devido do e-mail que eu enviei a eles

Thank you Joaop7 for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick