IviBet Casino - プレイヤーのアカウントは閉鎖され、資金は没収されました。

My balance of 1550 usd was confiscated and my account was blocked. From a deposit of 310 usd I was paid 106 usd! Where's the money?

Dear sgula613,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with IviBet Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

• Could you please advise how long were you a player of the casino and when exactly was your account blocked? 
• Did the casino cite any broken rules and try to justify its actions?
• What games did you play to accumulate your current balance in the casino? (slots, live games, betting on sports) 
• Did you achieve your current balance with the help of a bonus? 

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

The account was opened on January 21, 2025. The account was blocked on January 31, 2025. Bonus funds were not used. Only deposit funds were used. The balance was accumulated through slots and sports betting. The violated clause of the rules was not indicated in the letter. The question about the violated clause of the rules was not asked and will not be asked. I'm not interested in this question.

Dear sgula613,

Could you please share with me your communication with the casino regarding the confiscation of your winnings and the closure of your account? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here

Thank you for your reply, sgula613. As you might know, our forum Casino.guru, deals with complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue related to sports betting.

However, I can recommend a few websites that might be able to help you. Please, let me know if you are interested in the list of these websites, and thank you very much for your understanding.

Good afternoon Yes, send me the links. Playing casino slots on this site was, so you should consider this complaint!

Thank you for your understanding. I will send you the list of suggested websites via email after closing this complaint.

Due to the aforementioned reasons, this complaint will now be rejected. I am sorry we could not be of more help on this occasion. Please do not hesitate to contact us if you run into any issues with this or any other casino in the future.