LeoVegas Casino - アカウント確認の問題により、プレイヤーの引き出しが遅れています。

Good evening,

The casino LeoVegas has not accepted either my driver's license or my ID for quite some time, even though they were submitted with a high-resolution mobile phone camera.

Because of this, I have also been waiting for a withdrawal of €40 for months.

Thank you for any help.

Guten Abend,

das Casino LeoVegas akzeptiert seit geraumer Zeit weder meinen Führerschein noch meinen Ausweis obwohl er mit einer hochauflösenden Handykamera eingereicht wurde.

Ich warte deshalb auch schon seit Monaten auf eine Auszahlung von 40 €

Ich danke für jede Hilfe

Hello kniwli,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with LeoVegas Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise since when exactly is the verification process ongoing?
• Which documents have been already approved and which ones not?
• When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick