Lucky7even Casino - プレーヤーは賞金を没収されました。

I have deposited total of 800CAD and won 4000CAD mostly in Bacarrat.

I withdraw a total of 3000CAD and got rejected and confiscated according to the support because I violated some terms and condition on betting to much while on bonuses wagering that I dont know what that is about.

All I know is I deposited 800CAD, won 3000CAD and I got robbed.

Dear maaarkvelascooo,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Lucky7even Casino.

Please allow me to ask you a few questions, so I can better understand the situation. 

• Could you please share your communication with the casino detailing the accusations against you? Send emails or chat transcripts to my email at tomas@casino.guru, or post screenshots here
• Could you please share which bonus was activated on your casino account?

I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

Dear maaarkvelascooo,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.