LuckyDreams Casino - プレイヤーのアカウントがブロックされました。

My account blocked by administrative support team is not help me

Dear Soni90,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely. 

• Could you please advise which games you focused on - slots, live casino, sports betting, etc.?
• Did you pass the verification before you lost access to your casino account?
• Did you accumulate your winnings with or without an active bonus?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

I played live casino and I already verified my account and I won without bonus

I also asked for help on their email but they are not responding