LuckyDreams Casino - 賞金の出金が遅延しています。

Surely this is a cheater platform.Please don't play in this platform.At first they told me to wait for 2 days now it is longer and longer.Always I'm hearing that you have to wait.At first they told they have withdrawal policy for 2 days but now where is the policy.Im regret about why I played in this platform.I know casino guru helps because you help me in earlier so thanks. I understand that luckydreams is a fraud platform.Now I don't want the withdrawal.My request is please looking this matter and do investigation if down there review because luckydreams is a fraud platform so that others player know this.

Dear aparnakar,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

But they didn't give me exact time frame this is not harrasment? At first they told me 2 days now it is longer and longer.What about there promise?

Please delete the complaint today payment process

Dear aparnakar,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Casino.Guru