MegaRush Casino - プレーヤーのデポジットは、彼のカジノアカウントにクレジットされたことはありません。

I deposited 75 euros with skrill 1 week ago, my current account was debited, skrill confirms payment, MegaRush claims that payment has not been received. If you get rich with such ridiculous amounts, what happens when you win! Deception of the first order, stay away from this dubious casino

Habe vor 1 Woche 75 Euro mit skrill eingezahlt, mein Girokonto wurde belastet, skrill bestätigt Bezahlung, MegaRush behauptet dass zahlung nicht eingegangen ist. Wenn man sich an so lächerlichen beträgen schon bereichert, was passiert dann erst, wenn man gewinnt,! Schwindel erster Güte, Finger weg von diesem dubiosen casino

Dear Franz,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

I would like to warn you, that if your deposit has never been credited to your casino account, the only thing you can do is to contact your payment provider. They need to investigate, but bear in mind, that it’s a lengthy process which takes approximately one month. In these cases, casino has its hands tied. Meanwhile, I would strongly recommend not to deposit any more funds until the issue is sorted.

If there’s any relevant communication, please forward it along with the payment receipt to petronela.k@casino.guru.

I hope we will be able to help you to resolve this issue. Thank you in advance for your reply.

Best regards,

Petronela 

Hello, surprisingly, MegaRush has now credited my deposit after a week. Still, I don't recommend playing here. The annoying back and forth with dozens of calls to paysafe, skrill and the casino destroyed my trust in this casino.

Hallo, überraschend hat MegaRush nach einer Woche nun doch meine Einzahlung gutgeschrieben. Trotzdem rate ich davon ab, hier zu spielen. Das nervige hin und her mit zig Anrufen bei paysafe, skrill und dem casino hat mein Vertrauen in dieses casino zerstört.

As the complaint has been successfully resolved, we will now close it as ‘resolved’ in our system. Thank you very much, Franz, for your confirmation and please don’t hesitate to contact us if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Petronela

Casino.Guru