Mr Bet Casino - プレイヤーは入金制限に関して懸念を抱いています。

I deposited and lost 20009€ within 2 weeks. According to law, aren't we only allowed to deposit 1000 per month?

Habe innerhalb 2 Wochen 20009€ einbezahlt und verloren . Normal darf man laut gesetzt nur 1000 im Monat einzahlen oder?

Dear patmurr,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with MrBet Casino.

According to our article on the topic: https://casino.guru/licensing-authorities/germany-license

"With regards to online casinos, access to Progressive Jackpot slots or Live Dealer games is entirely prohibited, as is any form of auto-play. Additionally, players are limited to depositing a maximum of €1000 per month, and the maximum stake per spin on virtual slot games is €1. There are significant factors affecting operators too. As well as the need to obtain a license, verification must be carried out immediately after player registration and operators must pay a tax of 5.3% on every stake."

According to our review, the casino does not operate under a German license, and the limitation presented concerns only casinos licensed under a German license.

Please let me know if there is any other information you have concerns with, otherwise, I'll close the complaint.

Best regards,

Tomas

Can I get my money back somehow?

Kann ich mein Geld irgendwie zurück bekommen ?

I am afraid, not.

I am sorry for the disappointing result of your complaint. Even though we could not be of more help on this occasion, do not hesitate to contact us if you run into issues with any online casino in the future.