Oneplay Casino - プレイヤーのアカウントは正当な理由なく閉鎖されます。

Hello angeltito1,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Oneplay Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise since when exactly is the verification process ongoing?
• Which documents have been already approved and which ones not?
• When was the last time you spoke to the casino and what was it about?

Please if possible, forward those screenshots to nikolas.b@casino.guru as they seem to be in unreadable format here.

Looking forward to your answer.

Regards,

Nick