Parimatch Casino IN - プレイヤーが賞金を受け取れずにいます。

647073848 - My account ID

Parimatch blocked my account and blocked my hard earned winnings, only because of I won some amount. They are not even allowing me to withdraw. They never allow us to win. I've been parimatch user since 5 years, when I lost money they have not blocked, when I started to win some amount, they have blocked me and not allowing me to withdraw.

SCAMMERS.

Dear yeshwanth111,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center

They are not even allowing me to Withdraw, withdraw page is blocked.

I've not kept for verification because they blocked that option.

I received amount . please close the complaint. But i have another complaint which I want to make on Parimatch

Dear yeshwanth111,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please submit a new complaint on your other issue to our Complaint Resolution Center. We are here to help.

Best regards,

Casino.Guru