Parimatch Casino IN - プレイヤーの撤退が遅れています。

I have done withdrawlon on 13 july(15000) and 14 july (25000)

But today is 31 nothing comes they said we have given but still don't get i submitted the pdf now they are saying submit the official letter ..very pathetic now

Hello ginnimanhas97,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with PariMatch Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and if yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Hi Nick yes my account is verified ...it is totally verified with proper kyc and ..it's the real money not the bonus one ... I don't have casino numer as they don't have but I contacted on their email and other sites ... I submitted the pdf of my account till now ...but I don't why they are doing this

Hello ginnimanhas97,

Can you please forward the communication between you and the casino to nikolas.b@casino.guru?

Dear ginnimanhas97,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.