PlayPix Casino - プレイヤーのアカウントが閉鎖されました。

I have a playpix account with login jamilleguimaraes.mastercred@gmail.com

And today, while betting, it crashed, and automatically blocked my access here in Portugal, but I have values on the platform, if Cassiano decided to block my access, he has to return my pix to my account.

Tenho uma conta na playpix com o login jamilleguimaraes.mastercred@gmail.com

E hoje apostando travou, e automaticamente bloqueou o meu acesso aqui em Portugal, só que tenho valores dentro da plataforma,se o Cassiano resolveu bloquear meu acesso tem que devolver meu pix pra minha conta.

Hello Jamille2206,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with PlayPix Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you claim any bonus in the casino? How much was your exact balance when your account got closed? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear Jamille2206,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.