Rabona Casino - 選手の退場が遅れました。

I have asked for a withdrawal of 230 euros and I have not received any news I send a message to the service and they answer me that I am in the waiting position g unfortunately first time I see so many casinos there is such a delay, I hope to immediately fix the problem, I will come back with a new review!

Dear KwstasAPLA1, 

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

Could you please clarify when exactly you requested this withdrawal? Have you made any successful withdrawals before?

Thank you very much in advance for your reply.

Best regards, 

Kristina

Dear KwstasAPLA1,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.