Roobet Casino - プレイヤーの入金が遅れています。

My 100 usdt deposit is still pending i deposited it on January 20 but its still pending till now mam please help me and can you please try to contact with roobet.

Dear kombannazro, 

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind, that it’s a complicated process that takes approximately one month. In these cases, the casino usually has its hands tied. 

I’m sorry that we couldn’t be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding. 

Best regards, 

Veronika

Mam please try to contact them they are not responding me and yes if they credit my deposit i will close this case and let you know.

Mam still the deposit is in pending state mam.its been 6 days mam!Please try to conatct

with roobet mam to resolve this please..If they credit my deposit i will let you know and close this case

Have you tried contacting your payment provider as I suggested in my first reply? What payment method or wallet did you use for depositing the money?

Dear kombannazro,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Its credited

Dear kombannazro,

We're glad to hear that your issue has been resolved. We'll go ahead and mark the complaint as 'resolved' in our system. We appreciate your cooperation and confirmation. If you ever encounter any issues with this or any other casino in the future, please feel free to reach out to our Complaint Resolution Center. We're here to help. 

As you know, we do not charge for our services, nor do we accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot https://www.trustpilot.com/evaluate/casino.guru. An honest review, along with any suggestions for improvement, would be invaluable. Your feedback could help others who may be considering contacting us for assistance with online casino-related issues. 

Thank you in advance for your time. 

Best regards, 

Veronika Fritz 

Casino.Guru