horrible don't waste your time, 90 hrs after registering and sending documents I haven't received any feedback and now I can't get into the account after I made a gigantic rollover, I asked for time at the casino.
horrível não percam o tempo, 90 hrs após cadastro e documentos enviados não recebi nenhum retorno e agora não consigo entrar na conta depois que realizei um gigantesco rolover, pedi tempo no cassino.
良い点はない
no positive points
nenhum ponto positivo
書類の確認にはこれまで以上に時間がかかる
it takes longer to check documents than ever before
demora pra verificar documentos como antes nunca jamais visto
Thank you for your message - and we completely understand your frustration at the time.
We’d like to note that your case was successfully resolved and your winnings were paid out after the verification process was completed. We're truly sorry for the delay and inconvenience you experienced back then.
Since your last visit, we've made major improvements to our support response times, account verification flow, and overall platform stability. A lot has changed - for the better.
We’d really appreciate the opportunity to welcome you back and show you the improvements we’ve made. If you ever consider giving us another shot, we’ll be happy to assist you personally.
