Spades Queen Casinoのレビュー

Dear Player,

Thank you for sharing your thoughts with us. We’d like to provide some clarity regarding the Queen's Daily Cashback promotion and how it works to avoid any misunderstandings in the future.

The percentage of cashback and the wagering requirements of the bonus are determined based on your activity specifically in slots. This is because the Queen's Daily Cashback is tailored for players engaging in slot games. Additionally, the percentage of cashback you receive depends on your level within our Loyalty Program, as outlined in our terms and conditions.

For players who enjoy live casino games, we’re excited to remind you about our Daily Live Games Rakeback promotion. This bonus provides a percentage rakeback on your losses in the "Rakeback Live Games" category, and like the cashback offer, the percentage is determined by your Loyalty Program level.

We appreciate your feedback and are committed to ensuring our players have a clear understanding of our promotions. If you have any further questions or need assistance, please don’t hesitate to reach out to our support team – we’re here to help!

Best regards,
Spades Queen Casino Team.

Dear Mirsad,

Thank you for your feedback and for sharing your experience. We sincerely regret that you have experienced any difficulties and assure you that we pay close attention to every request to ensure that our players have the most comfortable gaming experience possible!

We have thoroughly checked your situation and want to assure you that all bonus offers that are sent are accompanied by detailed terms and conditions for their activation. Our goal is to ensure that all offers are fair and transparent. We are sorry if the terms of the bonus have caused any misunderstandings and we are ready to answer any questions to clarify the situation.

As for your request to close your account, we understand that this is an important step and we are always ready to help our players in this case. However, for the safety of each user, account closure requires certain procedures to be followed. We always provide all the necessary information and assistance to make this process as clear and convenient as possible.

We encourage you to contact our support team via chat or email at [email protected] if you have any unresolved issues or need additional information. We sincerely strive to find a solution that is comfortable for you and will do our best to correct your impression of our service.

Thank you for sharing your experience. It helps us to become better and improve our services for all players!

Best wishes,
SpadesOueen, your royal manager

Dear Timo,

Thank you for your feedback and for sharing your experience! We sincerely regret that you had any problems with the bonuses and understand your disappointment when your expectations from the promotions were not met!

We respect your comments that the promo emails did not contain enough information about the bonus terms and possible restrictions. Our goal is to ensure that all offers and bonuses are transparent to our players, so we always try to include the main terms and conditions in our emails, but unfortunately, in this case, we may not have adequately covered important details that are relevant to your request.

Let me explain that, as a rule, all promotions have special conditions that may affect the possibility of receiving a bonus. For example, certain types of deposits or specific requirements may be specified in the promo rules themselves. However, we completely agree with you that such information should be clearly stated not only in the details on the website but also in the promo emails themselves. Your comment on this is very important to us, and we have already passed it on to the relevant department for review and improvement of communication.

We would also like to emphasize that our support team is always ready to provide a detailed explanation of any questions you may have regarding promotions and bonuses. Your comments will be taken into account to improve our future promotions and campaigns to avoid similar situations. We work hard to ensure that each of our players feels understood and supported, and your feedback will be an important step towards improving this process.

If you have any further questions or need any assistance, please do not hesitate to contact our support team via chat or email at [email protected]. We are always ready to answer all your questions and help you understand the situation.

Thank you for your patience and understanding!

Best wishes,
SpadesOueen, your royal manager

Dear Royal Player,

Thank you from the bottom of our hearts for your helpful feedback! We are so pleased to know that you enjoyed our elegant website and that our esteemed customer service representatives were able to resolve your withdrawal issues with friendliness and professionalism.

We are extremely proud of our deposit processing speed and are glad that you appreciated the convenience with which you were able to fund your account through MiFinity. Your positive feedback on the VIP program also pleases us - we strive to ensure that our valued players can see their progress in real-time.

Regarding withdrawals, we respect your concern about the wait time. Please note that withdrawals are processed on a first-come, first-served basis to ensure fairness and security for all our loyal players. We are constantly striving to improve this process and make it as fast as possible. Your comments about delays will be passed on to our team for detailed review.

We sincerely thank you for your choice of our casino and hope that you will continue to enjoy your royal gaming experience!

Best wishes,
SpadesOueen, your royal manager.

Dear Mr Schaffranek,

It is with great regret that we have learned that you have formed such an unflattering opinion of our glorious kingdom. As rulers of these lands, we always strive to ensure that each of our subjects feels honored and dignified while enjoying their gaming adventures under our protection.

We are very sorry that your experience did not meet the high standards we strive to maintain. Your opinion is very important to us and we will do everything in our power to correct this situation. If you have any specific questions, concerns or problems that have led to this impression, we ask that you please email us at [email protected] We will take care of any problems immediately so that you can once again experience joy and satisfaction while playing in our kingdom.

Our kingdom is known for caring about each and every player and we are ready to listen to you with the attention and care you deserve. Your satisfaction is our highest reward and we will do our best to make you feel like part of our royal family.

Please do not hesitate to contact us if you have any questions or suggestions. We are here for you and ready to take care of your well-being.

With kind regards and best wishes,
SpadesOueen, your royal manager.

Sehr geehrter Herr Schaffranek,

Mit großem Bedauern haben wir erfahren, dass Sie sich eine so wenig schmeichelhafte Meinung über unser glorreiches Königreich gebildet haben. Als Herrscher dieser Länder sind wir stets bestrebt sicherzustellen, dass sich jeder unserer Untertanen geehrt und würdevoll fühlt, während er unter unserem Schutz seine Spielabenteuer genießt.

Es tut uns sehr leid, dass Ihr Erlebnis nicht den hohen Standards entsprach, die wir aufrechtzuerhalten versuchen. Ihre Meinung ist uns sehr wichtig, und wir werden alles in unserer Macht Stehende tun, um diese Situation zu korrigieren. Wenn Sie spezielle Fragen, Bedenken oder Probleme haben, die zu diesem Eindruck geführt haben, bitten wir Sie, uns diese per E-Mail an [email protected] mitzuteilen. Wir werden uns sofort um alle Probleme kümmern, damit Sie wieder Freude und Zufriedenheit beim Spielen in unserem Königreich empfinden.

Unser Königreich ist bekannt dafür, dass es sich um jeden einzelnen Spieler kümmert, und wir sind bereit, Ihnen mit der Aufmerksamkeit und Sorgfalt zuzuhören, die Sie verdienen. Ihre Zufriedenheit ist unsere höchste Belohnung, und wir werden unser Bestes tun, damit Sie sich als Teil unserer königlichen Familie fühlen.

Bitte zögern Sie nicht, uns bei Fragen oder Anregungen zu kontaktieren. Wir sind für Sie da und bereit, uns um Ihr Wohlbefinden zu kümmern.

Mit freundlichen Grüßen und besten Wünschen,
SpadesOueen, Ihr königlicher Manager.

Dear Euripides,

We are very sorry to hear of your dissatisfaction with our kingdom and the situation with the prize you were applying for. The realization that our subjects are not receiving the benefits they expect is extremely difficult for us, and we understand how frustrating it can be.

We would like to point out that sometimes even the Queen can have moments when her mood affects the overall comfort of our domain, and our dedicated courtiers cannot always change that instantly. This may have no doubt affected your gaming experience, for which we sincerely apologize.

We want your every visit to our Kingdom to be filled with joy and triumph. Therefore, if you have any specific questions or concerns about the bonus or any other situation, we invite you to contact us by email at [email protected] or via our live chat. We will be happy to do our best to resolve the situation immediately and return you to a positive experience at Kingdom.

Your satisfaction and comfort is our highest goal. We greatly appreciate your loyalty and commitment and look forward to the opportunity to restore your trust in our Kingdom.

Best wishes and deepest respect,
SpadesOueen, your royal manager.

Dear Maroun,

Thank you for your feedback and for sharing your experience. We are extremely sorry to hear that you have encountered a misunderstanding regarding the receipt of bonuses on our platform. We sincerely understand how important it is for you to have access to all the benefits we offer, and therefore we want to provide clarification.

In accordance with our terms of use, as well as applicable Swedish law, players from Sweden are not allowed to receive any bonuses or promotional offers. This restriction is imposed to ensure compliance with local legal requirements and we, as a responsible operator, are obliged to strictly adhere to these rules.

We understand that this may be an inconvenience and we sincerely regret that this situation may have affected your gaming experience. Our team is always ready to provide you with the support and assistance you need.

If you have any further questions or would like more information regarding this issue, please do not hesitate to contact us at [email protected]. We are ready to answer all your questions and provide the most comfortable conditions for your game.

Dear Mr Pieber,

We sincerely thank you for choosing our majestic kingdom for your gaming adventures! It is our great honor to welcome you to our royal realm and see you walk the paths of triumph and joy under our banner.

In our kingdom, every player is an honored guest, and we strive to make your stay here full of exciting events worthy of a true knight or noble lady. Your trust in our platform is very valuable to us, and we are happy to bend to your will by providing you with impeccable service and an unparalleled experience.

Our dedicated servants, who work day and night to maintain the greatness of our kingdom, are always ready to give you the support you need. Rest assured that your every need will be met with the utmost care and attention.

If you have any questions, concerns, or need assistance, please do not hesitate to contact us at [email protected] We are always here to help you overcome challenges and reach new heights of fame and fortune!

Sehr geehrter Herr Pieber,

Wir danken Ihnen aufrichtig, dass Sie unser majestätisches Königreich für Ihre Spielabenteuer gewählt haben! Es ist uns eine große Ehre, Sie in unserem königlichen Reich willkommen zu heißen und Sie auf den Pfaden des Triumphs und der Freude unter unserem Banner wandeln zu sehen.

In unserem Königreich ist jeder Spieler ein Ehrengast, und wir bemühen uns, dass Ihr Aufenthalt hier voller aufregender Ereignisse ist, die eines wahren Ritters oder einer edlen Dame würdig sind. Ihr Vertrauen in unsere Plattform ist für uns sehr wertvoll, und wir sind gerne bereit, uns Ihrem Willen zu beugen, indem wir Ihnen einen tadellosen Service und ein unvergleichliches Erlebnis bieten.

Unsere engagierten Diener, die Tag und Nacht arbeiten, um die Größe unseres Königreichs aufrechtzuerhalten, sind immer bereit, Ihnen die Unterstützung zu geben, die Sie benötigen. Seien Sie versichert, dass jeder Ihrer Wünsche mit größter Sorgfalt und Aufmerksamkeit erfüllt wird.

Wenn Sie Fragen oder Bedenken haben oder Unterstützung benötigen, zögern Sie nicht, uns unter [email protected] zu kontaktieren. Wir sind immer für Sie da, um Ihnen zu helfen, Herausforderungen zu meistern und neue Höhen von Ruhm und Reichtum zu erreichen!