Spicy Jackpots Casino - 選手の撤退が大幅に遅れた。

I have been waiting since OCTOBER for my withdrawal of £700. The casino is failing to reply they are ignoring every email. Now they have taken the online chat OFF THE SITE! It does not take this long for a withdrawal!!

Dear tammyevans670, 

Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, I’d like to emphasize that we received many complaints about delayed withdrawals from this specific gambling establishment. Regardless of many submitted cases, the casino decided to have a No Reaction Policy approach to all our attempts to negotiate any kind of issues.  

I can only imagine how frustrating it must be waiting for your money and not having any feedback about when you’ll receive it and I also genuinely hope that your winnings will be sent to you eventually. 

Could you please forward a screenshot of your withdrawal request to veronika.l@casino.guru?  

Thank you in advance for your cooperation and reply. 

Best regards

Veronika

Dear tammyevans670,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.