Spinanga Casino - プレイヤーはカジノの評判と支払いについて疑問を抱いています。

Is this casino reputable, and has anyone received their payout yet?

Ist dieses Casino seriös und hat schon wer seine Auszahlung bekommen?

Dear amarcallejon,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I would like to emphasize that you can read about the casino in our review:

https://casinoguru-en.com/spinanga-casino-review

Please allow me to ask you a few questions, so I can understand the whole situation completely. 

• Do you currently have any pending withdrawals?
• If yes, could you please advise when exactly you requested this withdrawal?
• Have you made any successful withdrawals before?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Hello,

Yes, payments are pending.

Since 2 days.

I'll wait until the day after tomorrow for the casino to get in touch.

I haven't made a withdrawal yet.

I read a lot of reviews, so I was a little scared.

Best regards

Hallo,

Ja es stehen Auszahlungen aus.

Seit 2 Tagen.

Ich warte noch bis übermorgen bis sich das Casino meldet.

Ich habe noch keine Abhebung getätigt.

Ich habe viele Bewertungen gelesen, deswegen hatte ich ein bisschen Angst.

Liebe Grüße

Thank you for your reply, amarcallejon. I would like to emphasize we always give the casino two full weeks to process each payment. I will keep this complaint open and if there’s no development by the end of this time frame, we will intervene. Let’s stay positive and I hope to hear good news regarding your withdrawal soon. Thank you in advance for your patience and please, keep me informed about any further developments.

I just can't reach the casino.

Email unfortunately not deliverable!!

Unfortunately chat doesn't work!!

Day 3

Ich kann das Casino einfach nicht erreichen.

Email leider nicht Zustellbar!!

Chat geht leider nicht!!

Tag 3

What should I do now if I can't reach anyone?

Why is the casino so highly rated by you?

I wouldn't have played otherwise😔

Can you help me please

Was soll ich jetzt machen wenn ich keinen erreichen kann?

Warum ist das Casino so gut bewertet bei euch?

Ich hätte sonst nicht gespielt😔

Könnt ihr mir bitte helfen

To recieve money.

You can close the case.

Thanks

Geld erhalten.

Fall können Sie schließen.

Danke

Dear amarcallejon,

I'm glad to hear that your issue has been resolved successfully. I will now mark the complaint as 'resolved' in our system. 

Thank you for your cooperation, and please do not hesitate to contact our Complaint Resolution Center if you run into any issues with this or any other casino in the future. We are here to help.

Best regards,

Kristina

Casino.Guru