Spinarium Casino - プレイヤーが不公平な賭け条件を報告しました。

I put about 10,000 CZK on Spinarium and it is a legitimate scam site, even the youtuber atx who worked with them admitted it and when I wanted to withdraw the money, instead of 1x wager they gave me 35x wager.

Dear marianusfilip833,

Thank you very much for submitting your complaint. I’m very sorry to hear about your negative experience. All regulated casinos require players to wager real money deposits. This is one of the standard AML (anti-money laundering) rules. The deposit wagering requirements are usually 1-5x the value of the last deposit, and it isn't anything unfair. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Have you made any deposits before?
• Which payment method did you use to top up your account?
• Could you please confirm you haven't activated any bonuses on top of your deposit?

Looking forward to hearing from you.

Best regards,

Kristina

Dear marianusfilip833,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.