SpinBetter Casino - プレイヤーの入金取引が拒否されました。

I deposite from my wallet as BNB and the money already transferred correctly then I got message that the operator declined my transaction and since then I'm trying to message them and email them but always same answer they are not cooperating

Dear antaralaa363, 

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. If your deposit has never been credited to your casino account, the only thing I would recommend is contacting your payment provider. They need to investigate, but bear in mind, that it’s a complicated process that takes approximately one month. In these cases, the casino usually has its hands tied. 

I’m sorry that we couldn’t be of much help at this time. I will leave this complaint open for a month and kindly ask you to keep us updated. Thank you very much for your understanding. 

Best regards, 

Veronika