SpinsUp Casino - 賭け金の請求により、プレイヤーの引き出しが遅れています。

Hi so after winning 10000 the casino has come back saying that I have breached my Max bet will having a bonus which I believe is not possible after stating that I believe this is incorrect and requesting my game play history that will show were this took place. I have been told that it will take one /two months to get which I believe it ridiculous. As they seem to be able to review such information to say I breached it so I can't see why it takes so long to be able to provide that information.

Hello xmltvg,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with SpinsUp Casino. Please allow me to ask you a few more question before we would move forward.

• Could you please advise if your account is already verified and if yes, since when exactly?
• What kind of bonus did you play with?
• Can't you access the betting history from your casino account?
• When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick