SpinsUp Casinoのレビュー

Dear n5gr9nm5y2,

Thank you for sharing your experience! We're glad to hear you're enjoying the game selection and that the verification process was quick and simple.

As for the withdrawal, I understand that waiting for your withdrawal can be a bit frustrating.

To ensure the security and accuracy of your transaction, our withdrawal process involves several steps. These include verifying your identity and processing the payment through our system.
Please rest assured that the withdrawal requests are being handled as quickly as possible, and your funds are safe.

For clarification, the withdrawal limits are actually as follows:

$3,000 CAD per day
$7,500 CAD per week
$30,000 CAD per month

Your feedback is greatly appreciated, and if you have any other questions or need assistance, you can always contact us at vip@spinsup.com. Thanks again, and we hope you continue to enjoy your time with us!

Best regards,
The SpinsUp Team

Dear SvenSchn

Thank you for sharing your feedback. We’re sorry to hear about your experience and want to address your concerns.

Firstly, we’re glad you appreciated the welcome bonus. However, we understand that timely withdrawals are crucial, and we apologize if the process didn’t meet your expectations. Our team is continuously working to improve the verification and payout processes to ensure they are as smooth and quick as possible.

To ensure the security and accuracy of your transaction, our withdrawal process involves several steps. These include verifying your identity and processing the payment through our system.

Please rest assured that the withdrawal requests are being handled as quickly as possible, and your funds are safe.

We would appreciate the opportunity to assist you further. Please reach out to us at vip@spinsup.com your account details, and we’ll do our best to resolve the issues you’ve encountered.

Your satisfaction is important to us, and we hope to restore your confidence in our services.

Best regards,
The SpinsUp Team

Dear katharinamauel,

Thank you so much for sharing your positive experience! We're thrilled to hear that you enjoyed your time playing with us and that our games, customer service, and verification process met your expectations.

We're glad your payouts were processed smoothly and that you found our withdrawal limits clear and manageable. It's always exciting to hear about big wins like yours, and we appreciate your trust in continuing to play with us.

If you ever have any questions or need assistance in the future, don't hesitate to reach out to our friendly customer support team. We look forward to welcoming you back for more fun and success!

Happy gaming! 🎉

Best regards,
The SpinsUp

Hey Jakey135,Thank you for taking the time to share your thoughts and feedback with us. We’re sorry to hear that your recent experience at our casino was not as enjoyable as you had hoped.We understand that not winning can be frustrating, and we truly want all our players to have a fun and positive experience. Please know that our games are designed to be fair and entertaining, and we comply with all regulations to ensure a fair gaming environment.All our games operate on a random number generator (RNG) system to ensure complete randomness and fairness. This system is carefully maintained and regularly reviewed to uphold industry standards and ensure every player has a fair chance of winning.We strive to provide a positive experience for all our players, and it is never our intention to create any delays or to mislead our customers. If you could please provide us with more details about your situation, such as specific interactions you had, we would be happy to investigate further and resolve this matter promptly.Our team at vip@spinsup.com is ready to assist you promptly and address your concerns to your satisfaction.
Warm regards,
The Spinsup Team

Hey Gary,

Thank you for your feedback!

We're thrilled to hear that you enjoy our casino and the perks of being a VIP member. We're glad the verification process was smooth for you, and we appreciate your patience with our response times. We're here to assist you anytime, so please feel free to reach out via live chat or email whenever you need help. We're always working to improve our services, so your feedback is invaluable.

Happy gaming!

Sincerely,

The Spinsup Team

Hi Caniggia2021,
Thank you for your feedback. We take all customer concerns very seriously. We can see that you were contacted by your account manager and everything was explained in detail. If you feel that we've addressed your concerns, we would greatly appreciate it if you could update your review to reflect your overall experience with us. Your updated feedback would mean a lot to us and help other players understand the efforts we make to ensure a positive gaming experience. Thank you for your understanding and continued support. If you have any further questions or need assistance, do not hesitate to contact us at: vip@spinsup.com
Best Regards,
The SpinsUp Team