Sportuna Casino - プレイヤーは入金の遅延を経験します。

On November 3rd, I deposited money four times and the money was immediately debited from my account. To this day, I have only received two transactions. Two are still pending. I'm being given the runaround; it's unbelievable what's happening here. This will be the last time I visit this casino.

Ich habe am 03.11 viermal Geld eingezahlt das Geld wurde auf meinem Konto sofort abgebucht. Bis heute habe ich zwei Buchungen erst erhalten. Zwei sind ausstehend. Bis heute werde ich vertröstet unglaublich was hier passiert wird das letzte mal gewesen sein das Casino besucht zu haben.

Dear Paulalex,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

Please, could you clarify if you have tried contacting your payment processor regarding this issue?

Please could you forward the payment receipt and any relevant communication to dominika.l@casino.guru?

I hope we will be able to help you to resolve this issue as soon as possible. Looking forward to hearing from you. 

Best regards, 

Dominika