SuperBoss Casinoのレビュー

The reason behind the high score rating of this casino is the fact that Casino Guru is not being transparent and probably gets money or other benefits for promoting it.
As a player at their casino for almost a year now, I feel the need to inform everyone of what to expect if they decide on joining.
My feelings are mixed, mainly because I can find a lot of games there, as well as the fact that their support is 24/7 there. Everything else is absolutely negative.
These guys will try their absolute best to not pay you the winnings. They are using different tricks for that to happen.
One of them is the fact that after requesting a withdrawal, your balance stays active and you can start playing with it again. They will delay your withdrawal request as much as they can, if you contact their support the answer will be "We process withdrawals in a 24 hour timeframe" which would've been perfectly fine if they weren't such scammers.
If you log in 24 hours later you will see a declined withdrawal request with no reason behind that. After contacting them again, they will reply with "The withdrawal failed for unknown reason, probably something with the payment processor, you should request a new one" So the 24 hours withdrawal time starts over again with their hopes of you losing your money on slots.
Let me just say that these situations are happening on a completely verified account and a payment method which already had withdrawn money in the past.
I wouldn't advice anyone to deposit more than 50€ there, mainly because of the 500€ daily limit.
The funniest part is that most of their bonuses require you to deposit huge amounts. Why would anyone deposit 250€ for a bunch of free spins and 20x wager if the withdrawal limit is 500€ if you are even lucky to get your money..

hello Casino guru gamblers.
This site need to receive only very bad reviews. Because casino not only about bonuses and slots which you can play.
Very important is Withdraw.
And now when passed more than days i asked casino what happens. And what casino answered to me:
Andrejs, thank you for waiting! As I can see, your account is under provider review right now.
Usually, the check takes no more than 5-7 business days, while according to the regulations, the provider reserves the right to check up to 21 days. We are interested in the prompt resolution of the issue, while, for our part, we cannot in any way affect the speed of the solution.


Everyone understand. casino want to waste time and hope than i loose all my winnings.

about year ago i played this casino, made few deposits and loosed all money.
Week ago to my email i received mail from Superboss Vip manager, that they have good bonuses for me. I loosed nondeposit bonus, then tryed to made deposit bonuses. With last i won about 5000 usd.
Now i try to withdraw it... From 28.06 they withdrawed 500+500 usd.
Very slow and little withdraw limits. No one likes it.

Worst ever. They waisting your time maximum to not pay you. Hoping you will loose all your win until they finish "verification" from providers. If you are patient,they will waste more time with day whidrawal limits - 500 € per day. Security in low level. The last win 4000 € I received only 500 € . Because in some how someone knew, that I have big balance and cracked my account. After declined whidrawal to unknown cryptowallet, I never used any crypto wallet on this casino, they even didn't block temporary my account for security and all my balance was played off. All 3,500 € . After fiting with casino about this situation - the casino conclusion was, that I used myself an VPN and played off all by myself. And all my evidence about strange crypto wallet and VPN they didn't accepted. And most interesting thing - after all this situation already 2 months ago there no wins at all anymore. If you want some fare place to play, don't go to this casino!

Casino Guru i write this review not only for players which will be scammed here, but about 9.4 rating. Please YOU need to review it. Casino use limited amounts for withdraw. It is only 500 eur per day! And some days they cancel withdraw with answer "provider error".
Playing this casino players will see word "provider" a lot of times. For example, i deposited 200 eur, won 1500. How you think what next? PROVIDER ADDITIONAL VERIFICATION. And only after month i can withdraw money, 500 eur for one day. But, i put 500 500 500, on next day, all withdraws attemp canceled. Chat say:"no problem", you need to withdraw again.
Everyone know, that it is diffucult for gamblers to withdraw money in this situation... Everyone understand what casino want with this TIME wasting...
You need to know, this casino are unfair.
Casino Guru please review situation with Perfect Reputation, and of course you need to write "Day limit to withdraw 500 eur".

This casino has a maximum withdrawal limit of €500 each and a maximum withdrawal payment period of 24 hours. First of all, this timing in my case was not respected. In fact, I have four withdrawals that have been stopped for three days. Also I can no longer withdraw my remaining balance because they have removed the only usable withdrawal method, the bank transfer. Wire transfer deposits can still work! They can receive money from players via bank transfer but not vice versa. Fantastic isn't it?
Chat support can't tell you why or when this will be fixed.
A good way I would say to lose credibility and customers. Ready to change rating if issues will be resolved ASAP.
ID 648683
I still haven't received wire transfers approved 18 days ago!! The casino has marked all my requested withdrawals as paid but in fact I have not received any payment after almost 3 weeks!!

Questo casinò prevede un massimale di prelievo di 500€ ciascuno e una tempistica massima di pagamento dei prelievi di 24h. Inanzitutto questa tempistica nel mio caso non è stata rispettata. Ho infatti quatto prelievi fermi da tre giorni. Inoltre non riesco più a prelevare il mio saldo residuo perché hanno tolto l'unico metodo di prelievo utilizzabile, il bonifico bancario. I depositi tramite bonifico invece possono continuare a funzionare! Possono ricevere denaro dai giocatori tramite trasferimento bancario ma non viceversa. Fantastico no?
Il supporto via chat non sa dirti né perché e né quando ciò verrà risolto.
Un buon modo direi per perdere credibilità e clienti. Pronto a cambiare valutazione se i problemi verranno risolti al più presto.
ID 648683
Non ho ancora ricevuto i bonifici approvati 18 giorni fa!! Il casinò mi ha contrassegnato come pagati tutti i prelievi richiesti ma in realtà non ho ricevuto nessun pagamento dopo quasi 3 settimane!!

UNFAIR RULES !!! After deposit and accept the bonus You can't cancel it! all money (deposit + bonus) are now bonus and You have to make rollover, all games/wins are bonus until rollover met, You can't decide to play for Your money!
Chat:
Hi, my name is Daniil. How can I help you?
11:15
Hello would like to play without bonus as I can see all money are locked and I don't like this
how can I cancel it?
its first deposit bonus
Daniil 11:17
I understood your question and checked your profile. Unfortunately, there is no way to cancel the bonus, since wagering has already begun.
11:17
wow this is very bad
first time I see this
Show translation
all money to bonus
and cant cancel
ok then I'd like to close my account and get my deposit back
where can I write the request?
Daniil 11:18
You can find the details of the bonus on the "Bonuses" page in your profile, where all the information regarding it is indicated. We are sorry that you are having such difficulties.
11:19
ok sure but no info that you cant cancel first time I see this
ok then I'd like to close my account and get my deposit back
where can I write the request?
Daniil 11:21
Unfortunately, there is no way to return the deposit. However, if you really want to close your account, here is the algorithm for you: If you do not want to play on our site anymore, you can use the "Self-Restriction" function for 3 months in the "Limits" section of your profile. After your self-restriction expires, you can send an email to support@superboss.com asking you to permanently block your profile, indicating your ID, name and reason for blocking. Or your profile will be automatically blocked after 10 months of inactivity.
11:23
no way of return deposit? another story for publication to avoid clients of playing here, you have good opinions so far must avoid everyone then
so only after 3 months I can get my balance back?
Daniil 11:25
by registering on our website, you have confirmed that you have read all the rules and conditions of the casino. By making a deposit in the promotional offer, you also agree to the terms of the bonus, which are written in your profile, the "Bonuses" tab. Unfortunately, there is no way to return the deposit.
11:25
of course okay all screens made so see you on casino guru
bye

Playing at this online casino was the best good luck experience.
Variety of slots, customer service to perfection, very friendly and attentive, dedicated to solving any doubts, and a very good bonus to start playing.
This casino is really good, but unfortunately, it has very few deposit options. There are not so many like Skrill or Paysafe anymore. I found no more minuses so I have nothing to write here

The rating on this page is fake. The one who rated is complicit in the fraud that is being committed. I have been playing on this page for over 15 days. Yesterday 10/01/2023 I made a deposit of €25 and got the 100% deposit bonus. In order to be able to withdraw possible earned debts, I had to place bets of €1820... I was lucky and there were enough profits and indeed today 11/01/2023 I had covered the amount of €1820. In one day I managed to do this. And suddenly, for no reason, they took away the amount of €347 and the amount of €179 hat I had just won on the slots... There is no form of communication, only automated responses... I request that the amount of €347 and the amount be returned to my accountthe amount of €347 and the amount of €179 . Αnd of course they should credit my bank account with the amount I requested to be withdrawn and they are burning. €410