Kate requested a withdrawal of $600 but it had been extremely delayed without an explanation from the casino. They advised her to deposit more money to speed up the process and after she did so, nothing changed and it was still not received. No further update is available ever since then.

XIPHER sent all the documents needed for verification and about a month later, he had to himself ask for an update of it. They informed him that everything was ok and when he had won $100 and requested a withdrawal, he was asked to send the documents for verification again. This time, they were not approved and declined. No further information on whether he did or didn't receive the money.

Barny1100 requested a withdrawal of €800 but never received the money. He sent all the documents needed for his account verification and they were accepted and he was told to expect his payment soon. After that, the casino never responded to his requests nor had given him a reason for the delay and the complaint remained unresolved.

The player's account was automatically suspended by the casino's security system due to large deposits and bets made within a few minutes of registration and this has triggered a Risk review. Later on, the player's account was reopened with their €300 still on it, which was their deposit. No update is available ever since then and the case is still unresolved.

The player won €25 while using a bonus and when he requested a withdrawal, it was denied. The casino claimed that he played 90% of his wagers on one specific game when he was allowed to wager only 20% on one game. This was against the bonus rules and the casino refused to pay him the winnings. There is no further information available.

Anthony requested a withdrawal of $800 and for about a month, the casino didn't communicate with him. But every time he would log in to his account, it would ask him to reverse the request. He felt ignored because, in the past, he was always paid in a timely manner and this delay was a surprise to him. No update on whether Anthony received his winnings or not.