Vulkan Vegas Casino - プレイヤーは不正行為の疑いで返金を要求しています。

I want my money back. They never let me win and manipulate the games, which is unacceptable. They are cheating me, and as I've said, I want my money back.

Will mein Geld zurück sie lassen mich nie gewinnen manipulieren die Spiele und das geht nicht ,sie verarschen mich will wie gesagt mein Geld zurück

Dear heinrichdonatella61,

Thank you very much for submitting your complaint. I want to inform you that we cannot make a case solely based on what you are describing. Sometimes you might get lucky and sometimes not; that's how casinos and casino games work. I would recommend reading our article about Payout ratio (RTP): https://casino.guru/learn-about-games-of-chance-rtp-variance.

If you have more information that would help our case, please forward it to me. Unfortunately, at this time, if we don’t have any evidence proving that something unfair is going on, there is nothing we can do. Please do not hesitate to contact me if there is anything else, I could do for you regarding your complaint.

Best regards,

Nick