They lost my deposit. I've contacted support several times who past it off to the financial department who never contacted me. Sent the receipts etc and nothing was done. The support were dismissive and unhelpful
なし
None
信頼できない
Not trustworthy
プレイヤーの預金が失われ、修正する努力は行われなかった
Lost players deposit and no effort made to rectify
We sincerely apologize for the inconvenience you experienced with your deposit at Winshark Casino.
Upon reviewing your case, we immediately created a ticket to our Financial Department after receiving the necessary information from you and your inquiry in chat. We deeply regret any frustration this may have caused.
Also, after a thorough investigation, we are pleased to inform that later on this evening your deposit has been successfully credited to your gaming account, and you have successfully played on it. We understand the importance of timely and efficient service, and we are committed to ensuring that such delays do not occur in the future.
Should you have any further concerns or require assistance, please do not hesitate to contact us directly via Live chat or email. We value your feedback and strive to continuously improve our services to provide you with the best possible experience at Winshark Casino.
Thank you for your understanding and continued support.
AdBlockをオフにしてください