Yabby Casino - プレイヤーの確認が遅れています。

hello. I have been trying to get verified for over 2 weeks. I have emailed the casino multiple times. I have money from a no deposit bonus I would like to withdrawal. I would gladly make a deposit if necessary and would like to continue to play with this casino. I have sent in all documents they said we're required. please help.

Hello kellynorris00,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Yabby Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when exactly is the verification process ongoing? Which documents have been already approved and which ones not? When was the last time you spoke to the casino and what was it about?

Please note that the verification process may take up to 14 days after sending in all the requested documents.

Looking forward to your answer.

Regards,

Nick

my issue has been resolved thank you.

Thank you kellynorris00 for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick

thank you!