Ybets Casino - プレイヤーの入金が遅れています。

I have been waiting 2 days for my deposit of $28 unfortunately it still has not arrived and costomer support states there's no resolution and then does not respond. I've asked for a refund as my funds have not been added but no reply. Personally I advise for people to find another casino as I believe his one is not safe. Take good care and be diligent. There's alot of casinos out there stealing people's money and as is right now so it this one.

Dear gtaa444333,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Ybets Casino.

Please allow me to ask you a few questions, so I can better understand the situation.

• Could you please share the full transaction hash so we may verify the transaction on a Blockchain explorer?
• Have you contacted casino support and asked for assistance? What response have you received?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Tomas

This has now been resolved.

Dear gtaa444333,

We're glad to hear that your issue has been resolved. We'll go ahead and mark the complaint as 'resolved' in our system. We appreciate your cooperation and confirmation. If you ever encounter any issues with this or any other casino in the future, please feel free to reach out to our Complaint Resolution Center. We're here to help.

As you know, we do not charge for our services, nor do we accept any gratuities. However, we would greatly appreciate it if you could take a moment to share your experience with our services on Trustpilot: https://www.trustpilot.com/evaluate/casino.guru. An honest review, along with any suggestions for improvement, would be invaluable. Your feedback could help others who may be considering contacting us for assistance with online casino-related issues.

Thank you in advance for your time.

Best regards,

Tomas

Casino.Guru