Dear Player,

Thank you for taking the time to share your experience with us! We’re thrilled to hear that you’re enjoying the wide selection of games and live tables.

It’s especially rewarding to know that our manager, Jimmy, was able to provide quick and efficient support. We take great pride in delivering top-notch service, and your kind words motivate us to keep improving.

If there’s anything else we can do to make your experience even better, please don’t hesitate to reach out. We look forward to welcoming you back soon!

Best regards,
50 Crowns Casino Team.

Hello there,

Thank you for your kind feedback! We’re so happy to hear that you’ve had a smooth experience with deposits and withdrawals, and that Jimmy has been such a great help. We’ll be sure to share your kind words with him – he’ll be delighted to know he’s made a difference.

If there’s ever anything you need, don’t hesitate to reach out. We’re always here to ensure you continue to have a fantastic experience with us!

Best regards,
50 Сrowns Casino Team.

Dear Player,

Thank you so much for your amazing feedback! We're absolutely delighted to hear that you're enjoying your experience as a VIP player. It's our top priority to make sure all our players feel valued, and we’re thrilled that Jimmy has been able to make your time with us so special.

We love that you’re having fun playing with us and enjoying everything. If there’s anything you ever need, we’re always here to make your experience even better!

Thanks again for being such an incredible part of our community!

Best regards,
50 Crowns Casino Team.

Dear Mr Seidensticker,

We are very sorry to hear that you have had a negative experience with our services. It is of utmost importance to us that you are satisfied with your experience at our casino and we will do everything we can to make things right.

Regarding withdrawals, we would like to clarify that this process requires full verification of your account. This is a necessary step to ensure the protection of your funds and to comply with all security standards. Only once the verification is complete can we start processing withdrawal requests. All withdrawal requests are processed on a first come, first served basis as our finance department carefully reviews each transaction manually. This allows us to ensure that every player receives their funds on time and safely.

We know how important a smooth deposit process is and we are very sorry if you encountered any difficulties at this stage. The reasons for such problems may vary, but we assure you that we will take care of them immediately. Our support team is always available to help you and answer all your questions.

We greatly appreciate your trust and strive to provide you with the best possible service. If you have any questions or need further assistance, please do not hesitate to contact us at [email protected] You can also contact our VIP department at [email protected] turn around.

With kind regards and respect,
50Crowns Support Team

Sehr geehrter Herr Seidensticker,

Es tut uns sehr leid zu hören, dass Sie eine negative Erfahrung mit unseren Dienstleistungen gemacht haben. Es ist für uns von größter Bedeutung, dass Sie mit Ihrer Erfahrung in unserem Casino zufrieden sind, und wir werden alles tun, um die Dinge richtig zu stellen.

Bezüglich der Auszahlungen möchten wir klarstellen, dass dieser Prozess eine vollständige Verifizierung Ihres Kontos erfordert. Dies ist ein notwendiger Schritt, um den Schutz Ihres Geldes zu gewährleisten und alle Sicherheitsstandards einzuhalten. Erst wenn die Verifizierung abgeschlossen ist, können wir mit der Bearbeitung von Abhebungsanträgen beginnen. Alle Auszahlungsanträge werden nach dem Prinzip "Wer zuerst kommt, mahlt zuerst" bearbeitet, da unsere Finanzabteilung jede Transaktion sorgfältig manuell überprüft. So können wir sicherstellen, dass jeder Spieler sein Geld rechtzeitig und sicher erhält.

Wir wissen, wie wichtig ein reibungsloser Einzahlungsprozess ist, und es tut uns sehr leid, wenn Sie in dieser Phase auf Schwierigkeiten gestoßen sind. Die Gründe für solche Probleme können unterschiedlich sein, aber wir versichern Ihnen, dass wir uns umgehend darum kümmern werden. Unser Support-Team steht Ihnen jederzeit zur Verfügung, um Ihnen zu helfen und alle Ihre Fragen zu beantworten.

Wir wissen Ihr Vertrauen sehr zu schätzen und sind bestrebt, Ihnen den bestmöglichen Service zu bieten. Wenn Sie Fragen haben oder weitere Unterstützung benötigen, zögern Sie bitte nicht, uns unter [email protected] zu kontaktieren. Sie können sich auch an unsere VIP-Abteilung unter [email protected] wenden.

Mit freundlichen Grüßen und Respekt,
50Crowns SupportTeam

Dear Mr Seidensticker,

Thank you for your feedback. We are very sorry to hear that you have encountered such difficulties while using our casino. We always strive to provide the best possible service to our customers and would like to clarify some of the issues that may have led to your dissatisfaction.

First of all, we want to assure you that all winnings made at our casino are completely legitimate and we meet all licensing requirements and fair play standards. All games are independently audited to ensure they are random and fair.

Regarding verified payments, we understand how frustrating this can be. Our payments go through a series of security checks to ensure the safety of both players and our system. We have reviewed your case and can confirm that all your withdrawal requests have been processed properly.

As for the refund from your active balance, your money has been successfully transferred to your bank account, as reported by the VIP department of the platform. From our side, the refund of your balance has been confirmed and sent.

As for your refund requests, we are always ready to help and do our best to resolve any issues. Our VIP service works hard to provide the highest level of support to our players.

If you feel that your requests have not been processed properly, we are ready to conduct additional checks and provide you with all necessary information.

We value your feedback and will do our best to improve our service. Please contact our support team if you have any further questions or concerns. We are always ready to help and provide you with the best possible experience at our casino.

We thank you for your patience and understanding.

Best regards,
50 Crowns Casino Team.

Sehr geehrter Herr Seidensticker,

vielen Dank für Ihr Feedback. Es tut uns sehr leid zu hören, dass Sie bei der Nutzung unseres Casinos auf solche Schwierigkeiten gestoßen sind. Wir sind stets bestrebt, unseren Kunden den bestmöglichen Service zu bieten und möchten einige der Probleme, die zu Ihrer Unzufriedenheit geführt haben könnten, klären.

Zunächst einmal möchten wir Ihnen versichern, dass alle in unserem Casino erzielten Gewinne völlig legitim sind und wir alle Lizenzanforderungen und Fairplay-Standards erfüllen. Alle Spiele werden von unabhängiger Seite überprüft, um sicherzustellen, dass sie zufällig und fair sind.

Was verifizierte Zahlungen betrifft, so verstehen wir, wie frustrierend dies sein kann. Unsere Zahlungen durchlaufen eine Reihe von Sicherheitsprüfungen, um die Sicherheit sowohl der Spieler als auch unseres Systems zu gewährleisten. Wir haben Ihren Fall überprüft und können bestätigen, dass alle Ihre Auszahlungsanträge ordnungsgemäß bearbeitet worden sind.

Was die Rückzahlung von Ihrem aktiven Guthaben betrifft, so wurde Ihr Geld erfolgreich auf Ihr Bankkonto überwiesen, wie die VIP-Abteilung der Plattform berichtet. Von unserer Seite wurde die Rückerstattung Ihres Guthabens bestätigt und versandt.

Was Ihre Rückerstattungsanfragen betrifft, sind wir immer bereit zu helfen und tun unser Bestes, um alle Probleme zu lösen. Unser VIP-Service arbeitet hart daran, unseren Spielern das höchste Maß an Unterstützung zu bieten.

Wenn Sie das Gefühl haben, dass Ihre Anträge nicht ordnungsgemäß bearbeitet wurden, sind wir bereit, zusätzliche Überprüfungen durchzuführen und Ihnen alle notwendigen Informationen zur Verfügung zu stellen.

Wir schätzen Ihr Feedback und werden unser Bestes tun, um unseren Service zu verbessern. Bitte kontaktieren Sie unser Support-Team, wenn Sie weitere Fragen oder Bedenken haben. Wir sind immer bereit zu helfen und Ihnen die bestmögliche Erfahrung in unserem Casino zu bieten.

Wir danken Ihnen für Ihre Geduld und Ihr Verständnis.

Mit freundlichen Grüßen,
50 Crowns Casino Team.

Greetings!

Thank you for your feedback. We are very sorry to hear that you have experienced this situation. We appreciate the time and money you have invested in our services and want to assure you that we always strive to provide the best possible experience for our customers.

We understand your frustration regarding the use of the bonus code "crowns" and the subsequent service. We would like to clarify that sometimes there may be technical issues or misunderstandings with codes. We are already reviewing your case to find the best possible solution.

We will conduct a full analysis of your account and deposits to find out why this bonus code error occurred.

Please contact us directly at [email protected] so that we can resolve this issue as soon as possible.

Thank you for your patience and understanding. We hope that we can rectify the situation and regain your trust.

Best regards,
50Crowns Team

Greetings!

We genuinely appreciate your feedback and understand your concerns regarding the withdrawal process.

First and foremost, we want to reassure you that we process withdrawals on a first-come, first-served basis. Our aim is to provide fair and equitable service to all our players, and this approach ensures that everyone receives their funds in the order in which they were requested.

We also want to emphasize that we value every player, and we certainly do not want you to cancel your withdrawal. Our goal is to offer a transparent and efficient experience for all our customers, and we are committed to ensuring you receive your winnings promptly.

We understand that extended withdrawal times can be frustrating. Please note that in some cases, the delay might occur due to the payment processing provider's policies or issues beyond our control. While we strive to expedite the process, certain factors are beyond our influence.

We apologize for any inconvenience you may have experienced and thank you for your patience. We are continuously working to improve our services and address any issues that may arise, including withdrawal times. If you have any questions or need further assistance, please don't hesitate to reach out to our customer support team. Your satisfaction is important to us, and we are here to help in any way we can.

Thank you again for choosing our casino, and we hope you continue to enjoy your gaming experience with us.

Sincerely,
50 Crowns Team

Hello there, Riitukka74!

Thank you for your feedback, we appreciate it a lot.

We understand your frustration regarding an unsuccessful deposit, and the delay in processing it. Please, take into account that we are doing our best to resolve it as quickly as possible. However, in cases with deposits, a lot of things also depends on payment provider since we get in touch with him in order to find out the reason of such situation. As soon as we get any updates from payment provider, we inform you via email of it.

In order to check the current state of your case, please, contact us via live chat or email and our support team will gladly check out if there were any updates on this matter. We understand that quick payments is crucial for gambling platforms, and we are working hard to make it that way!

Thank you for bringing this to our attention, and we will take steps to improve our services moving forward.

With Love,
50 Crowns team.

Hello there, CasinoDino!

We appreciate your feedback a lot, thanks.

We would like to congratulate you on your winnings with us, and wish you a lot of luck in the future! Also, we really appreciate your feedback regarding positive experience with verification and withdrawing procedures.

We recognize that the timely processing of deposits is paramount for our players and as such, we take these comments seriously. Having contacted our payment processor to expedite deposit processing, we have taken measures to avoid such a delay in the future. We understand that a week to process a deposit is not an acceptable timeline and we apologize if this has caused any dissatisfaction.

We apologize for any negative experiences you may have had with our support team. As a casino, we strive to provide friendly and helpful customer service to all our players. We take your feedback seriously and will review our support processes to ensure that all interactions are handled with professionalism and courtesy.

Thank you for bringing this to our attention, and we will take steps to improve our support services moving forward.

Best regards,
50 Crowns team

Hello there, DerKoenig!

Thank you for your feedback, we appreciate it a lot.

We sincerely apologize for any difficulty that you faced with the processing of your deposit via PayOp and the delay with our response to your email request. We understand that timely processing of deposits is essential for our players, therefore we take these comments very seriously.

We have been in contact with our payment processor to expedite the deposit and have taken steps to ensure a similar delay does not occur again. We fully comprehend that a week to process the deposit is not acceptable, and we regret if this has caused any dissatisfaction.

Please feel free to reach out to our customer support team via live chat to request updates or assistance with any other concerns you have.

Thank you for your patience and we apologize again for any inconvenience caused.

Best regards,
50 Crowns team