Buumi Casinoのレビュー

Hi Orly1!

Thank you for the nice feedback and congratulations for the win!

Our Spin and Win campaign is great. Players are having a nice chance to win extra playing money three times a week! Best part is that you can win unlimited amount of prizes :)

Regarding our customer support, thank you for the feedback. We are trying to improve our services all the time. We understand that it's important to get help asap when it's needed!

We wish you a lovely day!

Hello Heiko004,

Thank you for your feedback,

We are sorry to hear about your bad luck. Please note that all games are completely randomised on gameproviders end, and we cannot affect the winnings of individual players in any way.
Scatters and freespins are completely RNG and this is something we cannot affect.

We are always happy to compensate for bad luck, and do so with daily cashback as well as various offers that you can find via your email & sms, as well as on our page.

Naturally we are very sorry to hear about possible gambling problem, be ensured that should you have informed us regarding it, your account will be immediately closed as per our Responsible Gambling procedures, which you can find more information via our page https://www.buumi.com/en/page/responsible-gaming

Should you have any questions regarding this, or other matters, you can always contact us via our livechat that serves you 24/7 in various languages, or by emailing us; support@buumi.com

Hi Jamethai888,

Thank you for your feedback,

Please find information on our responsible gambling tools; https://www.buumi.com/fi/page/responsible-gaming
We offer a loss limit for our players, to ensure everyone plays within their limits. This can be easily requested via our customer support; support@buumi.com or livechat that is available 24/7 in multiple languages.

We also offer account closure, as well as timeout, and permanent self-exclusion. This will naturally be done, all you need to do is request one.

Please note, that our license is also completely valid, and should you wish to find further information on it, we are completely transparent and happy to help with your query.
We are fully licensed by both Curacao as well as Estonian license.

Could you get in touch with us via livechat or email, mentioning your complaint here and request it to be directed to Sami, as we would be extremely happy to see into your case and the level of service you have received with us.

Should you have any further questions regarding this, or other matters, please do not hesitate to get in touch with us.

Have a nice day!